Effective October 13, 2026
This Privacy Policy explains how STAARS Holding LLC, doing business as Platinum Celebrations Event Center (“Platinum Celebrations,” “we,” “us,” or “our”), 2655 Ocoee Apopka Road, Apopka, FL 32703 handles information when you visit platinumeventsfl.com (the “Site”), contact us, or ask about booking the venue.
Information we collect
Information you give us. When you call, text, email, or send a booking inquiry, you may share your name, email address, phone number, event date, guest count, type of event, and any other details you choose to include.
Information collected automatically. Like most websites, our hosting provider records basic technical information when you visit, such as your IP address, browser type, device type, the pages you view, and the date and time of your visit. This helps us keep the Site secure and working properly.
Cookies and analytics. We do not use advertising cookies. We may use analytics tools, such as Google Analytics, to understand how visitors use the Site in aggregate. These tools may set cookies in your browser. You can block or delete cookies in your browser settings at any time.
Booking inquiries and third-party services
Booking inquiries are submitted through Tripleseat, an event management service we use to receive and manage inquiries. When you use the “Check your date” or inquiry form, the information you submit is collected by Tripleseat on our behalf and is also subject to Tripleseat’s own privacy policy.
The Site also loads fonts from Google Fonts and links to our Instagram account. Those services may receive your IP address and other technical information when their content loads or when you follow a link, under their own privacy policies.
How we use information
We use the information we collect to:
Respond to your questions and booking inquiries
Check availability, prepare quotes, schedule tours, and plan your event
Send messages about an event you have booked or asked about
Operate, secure, and improve the Site
Meet our legal, accounting, and tax obligations
We do not sell your personal information, and we do not share it with others for their own marketing.
When we share information
We share information only as needed to run our business and serve you, including with:
Service providers who help us operate, such as our website host, Tripleseat, and email and phone providers
Vendors you ask us to coordinate with for your event, such as caterers or planners, with your permission
Authorities or others when required by law, or to protect the rights, property, or safety of our guests, our business, or others
A buyer or successor if our business is sold or reorganized
How long we keep information
We keep inquiry and event information for as long as we need it to respond, plan and hold your event, and meet our legal and accounting obligations. After that, we delete it or keep it in a form that no longer identifies you.
Your choices
You may ask us to see, correct, or delete the personal information we hold about you, or to stop sending you messages. Email booknow@platinumeventsfl.com, call (689) 232-7232, or write to us at 2655 Ocoee Apopka Road, Apopka, FL 32703. We will respond within a reasonable time. We may need to keep some information where the law requires it.
Children
The Site is meant for adults planning events. It is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, please contact us and we will delete it.
Security
We use reasonable measures to protect the information we hold. No website or method of sending information over the internet is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. Your continued use of the Site after an update means you accept the revised policy.
Contact us
Questions about this policy or your information? Email booknow@platinumeventsfl.com, call (689) 232-7232, or write to us at 2655 Ocoee Apopka Road, Apopka, FL 32703.